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Home > Terms and Conditions
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, Copyright © 2023, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. There is a $30.00 fee for credit card disputes or reversals! |
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Engraved products ARE NOT returnable or exchangeable, unless an error was made by Standris Medical Supply, Inc. We are not responsible for customer typos. Please DOUBLE CHECK your engraving text for spelling errors. The warranty of your stethoscope is not affected by the engraving process. The color of the engraving is controlled by the material the stethoscope or other product is made from. Which is beyond the control of Standris Medical Supply, Inc., and is not a reason for a return or exchange of the product.. The placement of the engraving is at the sole discretion of Standris Medical Supply, Inc., and is not a reason for a return or exchange of the product. I verify that I have checked my spelling, upper/lower case letters and I approve the engraving. I agree that personalized products can not be returned! I agree that changes to the engraving cannot be made once the stethoscope or any item has been engraved. If I need to make a change, to the engraving. I must contact Standris Medical Supply, Inc. at 610-857-1100 or [email protected], immediately after I place my order. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 2 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $30 fee on all returned checks.
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| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Standris Medical Supply, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Standris Medical Supply, Inc. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM EST., or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Standris Medical Supply, Inc. site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Standris Medical Supply, Inc. site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 7 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 7 days from the date of purchase. 3M Littmann Electronic stethoscopes and Engraved items are non-returnable! All other items may be returned or exchanged within 7 days of receipt of the order as long as they are in new and unused condition. All original package contents must be returned. Packaging must not be written on, defaced or damaged. Packaging must be in new and resellable condition. Personalized items are not returnable. Please phone or e-mail us for a Return Authorization Number before returning any merchandise. There is a 10% restocking fee on all returns, unless you are returning the merchandise for an exchange or you are doing an upgrade. All returned items must be in new and unused condition. Shipping and Package Insurance charges are non-refundable! |
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| If the shipping address provided for your order is in correct or undeliverable, a shipping address correction fee of $35.00 will be charged if the order has already shipped. This charged is determined by United Parcel Service (UPS) at the time of attempted delivery. This fee is charged by UPS and passed on to Standris Medical Supply, Inc. This charge may show on your account within 30 days of Standris Medical Supply, Inc. receiving the additional charge from UPS. |
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| Shipping Time -- Most orders received before 3:00 PM EST. will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM EST. will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. Delivery time using UPS ground service is about 2-5 business days depending on your location and zip code. Delivery time using The United States Postal Service Priority Mail is about 2-5 days depending on your location and zip code. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by United Parcel Service (UPS), The United States Postal Service (USPS), or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Shipping charges do to weather, natural disasters, acts of terrorism or anything beyond our control are non-refundable!
We do not ship to Package or Freight Forwarding Companies! |
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| Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
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Package Insurance provided by the delivery carriers, only covers damaged or mis-delivered packages! Packages that are stolen or missing by theft, once delivered by USPS or UPS are not covered by the Package Insurance or Replaced by Standris Medical Supply, Inc. Your Home Owners Insurance or Rental Insurance Company should be contacted to confirm coverage of stolen property! |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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